• Getronics
  • $56,110.00 -82,690.00/year*
  • Kansas City, MO
  • Customer Service/Call Center
  • Full-Time
  • 1297 Forrester Rd

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Getronics is seeking Helpdesk Technician. Must have basic troubleshooting skills and knowledge of Windows, hardware/software support. This is a 1 year contract with the potential to extend.

Required Skills:

  • Excellent Customer Service skills
  • Ability to explain and assist non-technical staff with technical processes
  • Strong written and verbal communication skills
  • Good work ethic
  • Easily adapts to change
  • Willing to learn new things
  • Preferred experience with: Help Desk Exchange Management Active Directory Management Cerner Printer management Windows troubleshooting Citrix troubleshooting
  • Preferred Certs: (Recommended but not required) HDI Helpdesk International certification

  • 3+ years of Help desk experience.
  • Phone support and desktop support experience.

Associated topics: desktop, help desk, information technology analyst, pc, support, support specialist, systems administrator, technical, technician ii, technician iv

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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