Getronics is seeking Helpdesk Technician. Must have basic troubleshooting skills and knowledge of Windows, hardware/software support. This is a 1 year contract with the potential to extend.
- Excellent Customer Service skills
- Ability to explain and assist non-technical staff with technical processes
- Strong written and verbal communication skills
- Good work ethic
- Easily adapts to change
- Willing to learn new things
- Preferred experience with: Help Desk Exchange Management Active Directory Management Cerner Printer management Windows troubleshooting Citrix troubleshooting
- Preferred Certs: (Recommended but not required) HDI Helpdesk International certification
- 3+ years of Help desk experience.
- Phone support and desktop support experience.
Associated topics: assistance, desktop, help desk, information technology, information technology analyst, pc, technical support, technician iii, technician iv, technology