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I. JOB OVERVIEW Job Description Summary:

The Office of Enrollment and the Student Experience (ESE) is a mission-driven organization providing a cohesive experience throughout all phases of the student lifecycle, from the admissions and enrollment process through graduation and beyond, by supporting a connected, comprehensive and student-centered approach to the student experience. ESE includes the offices of undergraduate admissions, graduate enrollment, career services, student financial assistance, student success, student experience and student services, systems and analytics. The ESE is committed to a student-first mentality, utilizing a data-driven approach to continuous assessment and improvement across the organization. Most important, our goal is to ensure an outstanding experience for students.

As part of the Office of Student Success, the Office of the Registrar is dedicated to ensuring that students make successful progress toward degree and graduation by providing the best possible service to all members of the diverse GW community. The office maintains academic records from enrollment through graduation and offers a wide range of services in the areas of classroom scheduling, enrollment verification, registration, requirements tracking, transcripts and degree conferral. We support the universitys mission to promote lifelong learning by administering the various academic policies of the university and providing support to students, faculty, administrators and alumni.

The Registration and Records Assistant is responsible for the following:

Processing manual student registrations into classes as approved by faculty, academic advisors and deans.Processing student enrollment verification requests, loan deferment forms, and many other types of certificationsProcessing updates to student records, including grades, first year forgiveness and biographical updatesProducing transcripts, including those from pre-computerized record archives, and other documents as needed by our constituentsCross-training in order to support other units of the Office of the Registrar, including academic scheduling, degree audit and graduationWorking with Credentials Solutions and the National Student Clearinghouse to provide accurate information regarding our student records so that they can fulfill transcript and certification/reporting requirements on the behalf of the Registrars OfficeProviding records support to Alumni Relations, Development, the individual schools and other units of the university

  • This position is a Limited Term Assignment for 12 months from the start of the assignment. There may be a possibility to extend the assignment to a full-time position. **
  • The position is based at GWs Virginia Science & Technology Campus in Virginia. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

    Minimum Qualifications: GED

    Qualified candidates will hold a high school diploma/GED, or, a Bachelors degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

    Registrars office experience preferredExperience in higher education preferred.

  • Excellent attention to detail
  • Proven customer service skills
  • Commitment and experience developing a positive and proactive customer service oriented environment.
  • Demonstrate a commitment to promoting and enhancing diversity

  • * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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